a88 Terms and Conditions

1 General Terms & Conditions

By accessing or using the a88 platform, you agree to these Terms & Conditions. These Terms & Conditions constitute a legally binding agreement between a88 and its users. If you do not agree to these terms, please refrain from using the platform.

A88 operates under an international gaming license, and all activities are conducted in accordance with the licensing authority's regulations. We believe in responsible gaming and are committed to ensuring the safety of every player.

2 Account Register

The following requirements must be met to open an account with a88. Providing accurate and truthful information at the time of registration is mandatory.

• Registrants must be at least 18 years of age. Users under 18 are not permitted to create an account.
• Each person is allowed only one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited.
• Name, address, phone number, and email must all be filled in accurately. Incorrect information may result in withdrawals being held.
• Operating multiple accounts from a single device or IP address is prohibited.
• After registration, a88 may request identity verification (KYC) documents at any time. Failure to provide the required documents will result in withdrawals being suspended.

3 Deposit Policy

The following rules apply when making deposits on a88. Deposits made correctly are credited to your account instantly.

• The minimum deposit amount is BDT 500 (five hundred taka). The maximum limit may vary depending on the payment method.
• Deposits are accepted via bKash, Nagad, Rocket, and direct bank transfer.
• Deposits must be made from a payment account registered in your own name. Deposits via third parties are prohibited.
• Deposits are typically credited within 1–15 minutes. If you experience any issues, please contact support with your transaction ID.
• A88 reserves the right to verify any deposit. Suspicious transactions may be held pending investigation.

4 Withdrawal Policy

The following a88 rules apply when withdrawing winnings. Please ensure all conditions are met before submitting a withdrawal request.

• The minimum withdrawal amount is BDT 500. The maximum limit per single withdrawal is determined by your account level and payment method.
• Withdrawals may only be made to a payment method registered in your own name. Withdrawals to third-party accounts are not permitted.
• Identity verification (KYC) must be completed before your first withdrawal. A copy of your national ID or passport is required.
• To withdraw from a bonus balance, the applicable wagering requirements must be met.
• Standard withdrawal processing takes between 15 minutes and 24 hours. Bank transfers may take 1–3 business days.
• A88 reserves the right to hold withdrawals pending investigation if fraud is suspected.

5 Bonuses & Promotions

The following terms apply to all a88 bonuses and promotional offers. Please read the relevant terms carefully before claiming any bonus.

• Each bonus has specific wagering requirements (typically 20x–30x). Bonus balances cannot be withdrawn before these requirements are met.
• A player may not claim the same bonus more than once. Any attempt to claim a bonus multiple times will result in the bonus being cancelled.
• Bonuses are typically valid for 7–30 days. Any unused bonus balance will be automatically cancelled upon expiry.
• Certain games may be excluded from bonus wagering requirements. Detailed terms for each promotion are listed separately.
• A88 reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Rules

All games on a88 are conducted fairly and transparently. Every game outcome is determined using verified RNG (Random Number Generator) technology.

• If evidence of manipulation or fraud regarding game outcomes is found, the account in question will be closed immediately.
• If a game is interrupted mid-session due to a technical error, a88 will attempt to restore the game to its last valid state.
• If a game is cancelled due to a network issue, the amount wagered will be refunded.
• For Sports Betting, the stated odds and rules apply. If a match is cancelled, the bet will be considered void.
• In Live Casino games, the dealer's decision is considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the a88 platform. Violations may result in account termination and forfeiture of all balances.

• Creating multiple accounts to take advantage of bonus offers.
• Bonus arbitrage or bonus hunting — placing bets using specific strategies solely to meet wagering requirements.
• Using software bots or automated tools to play games.
• Colluding with other players to manipulate game outcomes.
• Using money from money laundering or illegal sources on a88.
• Using hacking, phishing, or any other fraudulent means to access the system.

8 Account Closure & Suspension

A88 reserves the right to temporarily or permanently close any account under the following circumstances.

• In cases of Terms & Conditions violations.
• In cases of identity verification failure or submission of false information.
• Accounts that have been inactive for an extended period (12 months or more).
• At the player's own request, or in cases of responsible gaming self-exclusion.

To voluntarily close your account, please contact support. Any valid balance will be processed for withdrawal before the account is closed.

9 Privacy & Data Protection

A88 takes the security of players' personal information very seriously. To read our full Privacy Policy, Privacy Policy View page.

• All data is protected with 256-bit SSL encryption.
• Your personal information is never sold or shared with any third party.
• Documents collected for identity verification are stored on secure servers.
• Information may be disclosed to authorities when required by legal obligation.

10 Limitation of Liability

A88 is not liable for the following.

• If a game is interrupted mid-session due to a lost internet connection or technical issue.
• If loss is caused by an issue with the player's own device or network.
• In the event of force majeure (natural disasters, cyberattacks), services may be disrupted.
• If loss is caused by a delay or error on the part of a third-party payment gateway.

In the situations mentioned above, however, we always work to ensure issues are resolved as quickly as possible.

11 Right to Amend Terms

A88 reserves the right to change, amend, or update these Terms & Conditions at any time. Players will be notified of any changes through the platform.

Continued use of the platform after any changes indicates your acceptance of the updated terms. We recommend checking this page regularly.

12 Contact & Support

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. Our support team is available 7 days a week, 24 hours a day.

• Live Chat: Click the chat button at the bottom right of the platform.
• Email: [email protected] (responses are typically provided within 24 hours.)
• Answers to common questions can be found on the FAQ page.

We take every complaint seriously and work to resolve issues promptly. Stay with a88 and play safely.