A88 FAQ — All your questions, answered here

The minimum deposit on a88 is just BDT 200. The maximum deposit limit varies by payment method. VIP members enjoy higher deposit limits. For the latest limits, Deposit Page View.

Wait 10–15 minutes first. If your balance still hasn't been credited, contact live chat with your transaction ID and a screenshot. The support team typically resolves issues within 30 minutes. If the payment was sent to the wrong account, recovery may not be possible, so always double-check the number before making a payment.

a88 does not charge any deposit fees. However, your payment provider (such as bKash or Nagad) may apply their own transaction fees in accordance with their mobile banking terms.

The minimum withdrawal on a88 is BDT 500. The maximum limit depends on your account verification level and payment method. Verified accounts are eligible for higher limits. For more details, Withdrawal Page View.

The reason for a cancelled withdrawal is usually shown in your dashboard. Common reasons include incomplete verification, unmet bonus wagering requirements, or incorrect account details. Correct the issue and resubmit your request, or get help via live chat.

Yes, for security purposes, a88 generally requires withdrawals to be made to the same mobile number or bank account used for the deposit. This is part of our anti-money laundering measures. If you need to withdraw to a different number, please contact support.

A wagering requirement means you must place a specified amount in bets before you can withdraw bonus funds. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 10,000 before withdrawing. Conditions vary by bonus, so read the promotions page carefully.

Weekly cashback on a88 is generally credited to your account every Monday night. The cashback amount is a fixed percentage of your total net losses from the previous week. VIP members receive cashback at a higher rate. For more details, On the Promotions Page View.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirements are not met within the specified time, the bonus will be forfeited. Check the notification you receive after claiming a bonus to see the expiry date.

Yes, a88's Live Casino lets you play with real dealers via HD video streaming. Live dealers are available across all games — Blackjack, Baccarat, Roulette, and Dragon Tiger. The interface is designed to be easy for Bengali-speaking players.

a88 offers betting on over 30 sports, including cricket, football, tennis, badminton, basketball, and volleyball. Special odds are available for Bangladesh cricket matches and the IPL. Live betting lets you place bets on matches already in progress.

Start by checking your internet connection. Clear your browser cache and cookies, then reload the page. If you're using a VPN, turn it off and try again. If the issue persists, try a different browser or device.

If a88's system detects a suspicious login, your account will be automatically locked temporarily and you will be notified. Use a strong password to stay secure and never share your login credentials with anyone. If you notice anything suspicious, change your password immediately and contact support.

a88 is a trusted platform operating under an international gaming license. Third-party audits and RNG (Random Number Generator) certification are used to ensure fair gameplay. Our goal is to keep every player's experience transparent and secure.

Responsible gaming means playing within your means and treating gaming as entertainment. a88 offers deposit limits, session limits, and self-exclusion options. To learn more, Responsible Gaming View page.